Blizzard or game account hacked or compromised.

How to consolidate multiple Blizzard accounts into a single account.

If you have lost access to your account, our automated recovery process can help.

Informational steps to troubleshoot a failed payment.

Troubleshooting steps for payment error: Oops! This needs your attention.

Player has loaded Balance to their account and wants to make a purchase with it, but it doesn't show as a method.

Troubleshooting steps for Overwatch crashing issues

Troubleshooting steps to help you connect to Overwatch

The Blizzard Battle.net desktop app is unable to find your game installation in the directory selected.

If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.

Posting on any of our game forums requires an active game account

Use the steps below to troubleshoot installation issues for Blizzard games.