If someone changed the email address on your account, or if you can't remember what it was, we can send you a text to recover your account.

Need to update the phone number on your Battle.net account?

You can use this service to reset your Battle.net password, which will remove most account locks.

Battle.net Balance cannot be used to pay for some Blizzard products

Maestro Card not available as a Payment Option on Battle.net Account.

Troubleshooting PayPal payment issues

What to do if the code cannot be claimed.

Troubleshooting steps for Overwatch crashing issues

What to do if your game doesn't launch after clicking Play.

Troubleshooting for error BLZBNTBNA00000012

Information regarding Blizzard's stance on input mapping, as it relates to game controls

Information on how to contact Blizzard Entertainment for any accessibility concerns with our games, support or products.

Where to find the release date for Overwatch 2.

Where to find information about the cost for Overwatch 2.

What to do if you get the error HF-1 in Overwatch.