If you receive errors when loading your hero, try the following steps to solve the problem
Information on restorations for Diablo III.
Information on how to restore your Diablo III character
Information on the console demo for Diablo III.
Troubleshooting steps for disconnection issues when playing Diablo III.
Information on Diablo III Account Rollbacks after your account is hacked.
Troubleshooting steps for Diablo II (2000) performance issues.
How to block communication from another player in Diablo III.
Troubleshooting steps for Diablo III console connection problems.