Payment failed. Your financial institution may be denying the payment. Contact your bank or credit card issuer for help.

Friend or family member used payment information without permission and I would like a refund for the purchase(s) made

Other players and non-player characters display "Unknown" instead of their name.

What to do if you want to swap the names between two of your characters.

What to do with your TCG loot card code

What to do if you do not have a Battle.net account but are receiving emails from Blizzard Entertainment

Information about the processing time for ELV/Direct Debit/Sepa payments.

How to report scams with in-game services such as dungeon or raid carries and PvP boosting

Information about how Exalted reputations are counted towards achievements

You can only have one copy of a unique item at a time