Recovering a World of Warcraft Account

Updated: 6 months ago
Article ID: 15581

Common Problems

  • Trying to find old World of Warcraft account
  • Can I merge an old WoW license to my account?
  • Can't find my old World of Warcraft characters

If you do not recall your account information, contact us for assistance. The following information can be used to help locate an account:

  • The CD key from a physical copy of World of Warcraft or any expansion
  • World of Warcraft characters, including name and associated realm for each
  • First and last name of the account owner
  • Any email addresses that may have been used on the account
  • Phone numbers associated with the account
  • Home address listed on the account
  • Order IDs for purchase of World of Warcraft or expansions
  • Login username for World of Warcraft accounts

Note: Blizzard employees will never ask you for the password of your account. Do not provide passwords when creating tickets for your security.