Postmaster Didn't Send Loot

Updated: 1 month ago
Article ID: 100450
Relevant Products:

Common Problems

  • My bags were full and couldn't loot.
  • I left an item on the corpse and The Postmaster didn't send it to me.

WoW Classic and Burning Crusade Classic

Unlooted items in WoW Classic and Burning Crusade Classic are not sent to your mailbox. Items that aren't looted will remain on the corpse until it despawns. Customer Support does not recover unlooted items.

Modern WoW

The Postmaster will send loot to your mailbox from the following:

  • Instances
  • World Bosses
  • One-time only treasure chests

The Postmaster will not send the following loot to your in-game mail:

  • Quest items
  • Items left on corpses in the outside world
  • Bind on Equip items
  • Items gained from Fishing, Herbalism, or Mining
  • Anima items from raid bosses will not be sent if your character is offline or outside of the raid zone when the encounter is completed
  • Currencies

If you think you experienced a bug, submit a ticket for assistance.