Didn't Receive Loot Due to Full Inventory

Updated: 2 months ago
Article ID: 16387
Relevant Products:

Common Problems

  • Couldn't loot an item because my bags were full
  • I won a roll and didn't receive the loot because my inventory was full

WOW CLASSIC

Unlooted items in WoW Classic are not sent to your mailbox. Items that aren't looted will remain on the corpse until it despawns. Customer Support does not recover unlooted items.

BATTLE FOR AZEROTH

The Postmaster will send loot to your mailbox from the following:

  • Instances
  • World Bosses
  • One-time only treasure chests

The Postmaster will not send the following loot to your in-game mail:

  • Quest items
  • Items left on corpses in the outside world
  • Bind on Equip items
  • Items gained from Fishing, Herbalism, or Mining due to full bags

If you think you experienced a bug, submit a ticket for assistance.