Remove SMS Protect

Updated: 4 days ago
Article ID: 11493
Relevant Games:

Common Problems

Want to remove the SMS protect number from account

Don't have access to the SMS phone number on the account?

If you can’t receive text messages because you got a new phone or changed your phone number, you need to contact Customer Support.

Remove SMS Protect

Game Masters need to verify you're the registered account holder to remove the SMS Protect phone number from your account. You need to attach a picture of your government-issued ID to your ticket. Make sure your picture meets the requirements on our Government-Issued Identification Request article.

Still have access to the SMS phone number on the account?

If you can still log in but need to change the phone number on your account, click the link below to do so.

Account Management

If you have questions about SMS Protect or need to see the eligibility and limitations of this service, see our Blizzard SMS Protect article.