This Phone Number is Already in Use for Another Account

Updated: 3 weeks ago
Article ID: 202793
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Common Problems

  • I have two accounts and would like to add my phone number to both
  • Cannot add my phone number to my account, it says the number is already used in another account

A phone number can only be added to a single account.

If you added your phone number to another account, log in to that account's Account Details page to remove the number. If you need help, contact us.