Can't Claim Blizzard Gift

Updated: 1 week ago
Article ID: 124500
Relevant Products:

Common Problems

I can't claim a gift from the Gifts page.

If you have trouble claiming an item from the My Gifts page, try logging in to the Battle.net App and clicking the gift icon to claim your item.

If you still can't claim the item, make sure you don't already own the product you are trying to claim. If you receive a gift for a product or game you own, contact us for assistance.