This error appears when trying to claim a code for a product that no longer exists. Products that no longer exist cannot be added to an account. If you recently purchased the code, try returning it to the vendor.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!