Didn't Receive WoW Token Purchased in the Shop

Updated: 12 months ago
Article ID: 12904

Common Problems

  • I can't find my WoW Token in my inventory
  • I paid money for a WoW Token but it wasn't delivered to my bags
  • I wanted to put a WoW Token in the Auction House, I made the purchase, my credit card was charged, but I don't have the token

If you recently purchased a WoW Token from the in-game shop and you have not received it or are not able to use it after 24 hours, it is most likely connected to a payment issue. Please check the status of your payment on your Order History page and consult below based on the status.