WoW Token Order Failed

Updated: 5 months ago
Article ID: 97914
Product:

Common Problems

Bought a WoW Token in the Shop but haven't received it

If your order for a Wow token shows failed in your order history, your payment did not complete.

You will not be charged for incomplete orders. Your payment provider might hold the funds for a while, even after your order was canceled or failed. These holds of funds are called authorization holds and are a common banking practice. Your payment provider should release your funds shortly. Only your payment provider can remove an authorization hold.

Before you try again:

  1. If you were using a saved payment method, remove the payment method from your account and add it again. Make sure all information is accurate.
  2. Make sure your payment method has enough funds, including applicable taxes and any fees set by your payment provider.

If the problem persists, contact your payment provider for assistance or choose another of our Accepted Payment Methods.