Unable to Install or Patch Diablo II

Updated: 1 month ago
Article ID: 15007
Relevant Games:

Common Problems

  • Can't install Diablo II
  • Downloader does nothing when I click it

If you are receiving installation errors on newer titles, please see our Installation Troubleshooting article.

If you experience problems with the Blizzard Downloader such as error messages or stalled installation progress, follow the steps for your operating system below.

  1. Run the Diablo II installer in Administrator Mode to resolve permissions issues.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  3. Close all other applications to resolve software conflicts and free up resources.
  4. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  5. Update your drivers and operating system to resolve any compatibility issues.
Advanced Troubleshooting
  1. Create a new administrator account to resolve permissions issues.
  2. Disable any proxies that may interfere with the login module.
  3. Check your network configuration to find any issues with your firewall, router, or port settings.
  4. Run a security scan to remove any viruses or malware infections.
  1. Make sure to use the Archive Utility, not a third party tool, to extract the installer.
  2. Run the Diablo II installer in Administrator Mode to resolve permissions issues.
  3. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  4. Close all other applications to resolve software conflicts and free up resources.
  5. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
Advanced Troubleshooting
  1. Create a new administrator account to resolve permissions issues.
  2. Disable any proxies that may interfere with the login module.
  3. Check your network configuration to find any issues with your firewall, router, or port settings.
  4. Run a security scan to remove any viruses or malware infections.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.