If you experience an issue looting in an instance, please wait at least 2 hours for the item to be delivered to you before submitting a ticket. If you do not receive your loot after that time period, submit a ticket for assistance.
Turned in an Emissary Quest and did not receive any loot
A bug prevented players from receiving loot from Nathanos while dead.
Information regarding loot drops from Sophia's Gift / Nikara Blackheart on the first day of the Shadowlands release.