Did Not Receive a Mythic Keystone

Updated: 2 months ago
Article ID: 73499
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Common Problems

  • Completed a mythic, received the loot, but no keystone
  • I opened my weekly Great Vault and didn't receive a keystone, but I got my other loot.
  • I have run multiple Mythic dungeons this week but have yet to receive a keystone.

You can receive a Mythic+ Keystone each week, from the following sources:

  • Looting your Great Vault (if you completed a Mythic+ in the prior week)
  • Completing a Mythic+ dungeon
  • Completing a non-keystone Mythic dungeon
  • Talking to Ta'hsup next to the Great Vault (if you completed a Mythic+ in the current season)

You may only have one keystone at a time. If you can't find your keystone, check your bags and bank using the search function.

If your inventory was full when looting a keystone, the Postmaster will send it to you by mail.

If you are eligible for a keystone from Ta'hsup and they will not offer you one, contact us for help.

Note: Legion Mythic dungeons only award a keystone during the Legion Timewalking event.