Did Not Receive Materials From Disenchanting or Prospecting

Updated: 7 months ago
Article ID: 180959
Product:

Common Problems

  • Bags were full, didn't receive Nexus Crystals
  • I closed my loot window by mistake and didn't get the chance to loot my Gloom Dust
  • I was prospecting and the window closed and I didn't receive the jewelcrafting materials

In Modern WoW, the Postmaster will automatically send you disenchanting or prospecting materials that you couldn't loot.

In WoW Classic and Cataclysm Classic, if your inventory is full at the time you disenchant or prospect, the materials will be lost. Customer Support will not assist with recovering the materials.