Common Problems
- Dragon Soul bosses missing
- My mythic raid is empty but I did not kill all the bosses, what can I do
- I went to ICC to help a friend and now I went back and the Lich King is dead, but I didn't kill him
Cataclysm Classic patch 4.4.2 - We have fixed an issue where undefeated Dragon Soul bosses would not spawn upon entering the raid instance. If you were affected by this issue, please leave the instance for at least 1 hour and the missing bosses will reappear when you come back. Check our forum thread for more information.
If you enter a raid instance and some or all the bosses are dead, it means you shared a strict instance-based lockout with a group, and they cleared the raid without you. In strict instance-based lockouts, progress is tied to a fixed instance ID. If other raid members complete that raid instance in your absence, the instance will be empty for you too because progress is tied to the instance, and not your character. This is applicable to Mythic raids and WoW Classic raids. Check our support article for more information.
Customer Support will not assist with resetting a raid lockout.