Cannot Enter Raid Instance

Updated: 2 months ago
Article ID: 26451
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Common Problems

Error: "You are ineligible to participate in at least one encounter in this instance because you are already locked to an instance in which it has been defeated"

Raid lockouts limit the number of times a character can kill a boss in a week with a chance at obtaining loot. Whenever you join a raid instance in progress, a pop-up will appear and detail:

  • What lockout system the instance is set to
  • If you will get immediately saved or not
  • How many bosses have been killed already

You will then need to accept or decline being saved to the group's progress. If you decline, you will be teleported out of the instance. If you accept:

  • If it's a strict instance-based lockout, you will get saved immediately 
  • If it's a flexible boss-based lockout you will get saved only after you kill at least one boss
  • If it's a loot-based lockout, you can repeat the raid as many times as you wish, your save only affects if you get loot

To check what raids your character is currently saved to, press the O key, select the Raid tab, and click on Raid Info in the upper right. This will display your current lockouts and the time left until they reset.