Updated: 1 week ago
Article ID: 20263
- Error: "This account cannot make purchases from the Blizzard Shop"
- The game tells me I am not allowed to buy
You will receive this error if your purchases are restricted by Parental Controls.
You can disable restrictions in the Parental Controls Dashboard. If you want to completely remove Parental Controls from your account, contact us.
Please log in
to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!