Item Restoration Tool Fails, Stuck in Loop

Updated: 1 month ago
Article ID: 206427
Relevant Products:

Common Problems

  • When I click on on "restore items" the page refreshes
  • Item restoration page is not working
  • I can't restore my items

We are aware of an issue with restoring scrapped or disenchanted items which may cause the item restoration tool to experience difficulties.

If you are having trouble with this, please submit a bug report. If you have tried using the restoration tool using multiple browsers and continue to run into the problem, contact us with a list of the items you wanted restored so we can investigate.

Note: Your character must have the materials gained from the original disenchantment in order for the item to be restored, including any currencies earned.