Unable to Loot Frigid Timewarped Prism

Updated: 3 months ago
Article ID: 21233
Relevant Games:

Common Problems

  • Cannot loot Frigid Timewarped Prism
  • Unable to retrieve Frigid Timewarped Prism from mail

Frigid Timewarped Prisms are unique, and you can only have one copy at a time. Should it not be possible to loot the item either from the boss or the mailbox, ensure that you do not have one already in your bags or bank. If you have one, use the item before claiming the new one from the mailbox.