Our Login System Has Detected A Change In Your Access Pattern

Updated: 3 months ago
Article ID: 24371
Relevant Games:

Common Problems

  • My account is locked and I can't unlock it
  • Due to suspicious activity, this account has been locked. A message has been sent to this account’s email address containing details on how to resolve this issue

An email has been sent with a link to reset your password, which will unlock your account. You can also recover access to your account on our Can't Log In page. If you don't have access to your email address or can't recover your account, contact us.

Blizzard Phone Notifications makes it easy to recover your account if this happens in the future. Simply enter the code sent to your mobile phone to unlock your account.

Blizzard Authenticator may prevent account locks.