Cannot Add Balance, Reached the Maximum Allowed

Updated: 3 weeks ago
Article ID: 258796
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Common Problems

  • I get this error when claiming a balance code
  • I receive this error when buying Balance
  • Sorry! This transaction would cause your balance to exceed the maximum allowed

This error appears if you are buying too much Balance in one order, or when trying to add Balance to an account that already has a significant amount on it. Spend some of your Balance before trying to add more.

The maximum amount of Balance you can have on your account is $350, or $110 if you don't have an Authenticator linked to your account. See our Balance Restrictions article for more information.