Hearthstone Stuck Trying to Reconnect to Last Game

Updated: 4 weeks ago
Article ID: 26347
Relevant Games:

Common Problems

  • When I try to log in, I get the error message "You were disconnected from your last game.  Resuming..." 
  • Unable to start games or get to the start screen
  • HS will not start, it says I'm reconnecting to my last game

Try these troubleshooting steps:

  1. Close your Blizzard Battle.net application (force-close the Hearthstone app on mobile)
  2. Reset your Blizzard Account password
  3. Deleting the Battle.net cache folder can resolve problems with the logon module.
  4. Log back in through the Blizzard Battle.net application and relaunch the game
If this doesn't fix the issue, please contact Customer Support.