Can't enable Ray Tracing in World of Warcraft

Updated: 10 months ago
Article ID: 274979
Relevant Products:

Common Problems

  • I can't enable Ray Traced Shadows in World of Warcraft
  • I see the error "Unsupported for graphics related reasons"

In order to enable Ray Tracing in World of Warcraft, certain hardware and software requirements must be met.

  1. Hardware ray tracing capable graphics card
    • Nvidia Geforce RTX 20 Series (or newer)
    • AMD Radeon RX 6000 Series (or newer)
  2. Up to date graphics drivers
  3. Windows 10 20H1 Version 2004 (May 2020 Update or newer)
  4. DirectX 12 enabled

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.