Unhandled Exception: Access_Violation (C0000005)

Updated: 12 months ago
Article ID: 27703
Product:

Common Problems

Unhandled Exception: Access_Violation (C0000005)
 

This is a standard exception error that can be caused by a bad file.

  1. Update your drivers and operating system to resolve any compatibility issues.
  2. Configure your security software's exception list to allow Blizzard applications to run.
  3. Close all other applications to resolve software conflicts and free up resources.
  4. Repair Disk Permissions (Windows/Mac) to find the faulty files.
  5. If the problem persists, uninstall and reinstall the game.

Tried everything here?

If you have tried all of these steps and still require assistance, please visit our Technical Support Forum or contact us.