Unhandled Exception: Access_Violation (C0000005)

Updated: 1 month ago
Article ID: 27703

Common Problems

Unhandled Exception: (c0000005)

This is a standard exception error that can be caused by a bad file.

  1. Update your drivers and operating system to resolve any compatibility issues.
  2. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  3. Close all other applications to resolve software conflicts and free up resources.
  4. Repair Disk Permissions (Windows/Mac) to find the faulty files.
  5. If the problem persists, uninstall and reinstall the game.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.