Do I Qualify for the Special Subscription Offer Rewards

Updated: 2 weeks ago
Article ID: 283409

Common Problems

  • Do I qualify for the free Charming Courier mount?
  • Will I get the Swoopy¬†pet based on my subscription?

To earn free rewards, you must purchase the appropriate length subscription from the Shop. No other options of adding game time to an account will grant the rewards. You can see the current rewards and any delivery limitations on the Subscription Shop page.

If you are already on an existing subscription of the same monthly length (or longer) with a future renewal date, you will automatically receive the rewards as a gift that you need to claim in the App. For example, if you have a 6-month subscription, you will automatically be gifted 6-month subscription rewards, but you will not get any 12-month subscription rewards.

Customer Support cannot grant rewards from earlier promotions. However, some previous rewards are available to purchase in the Shop.