Common Problems
When trying to install it says "This App can't run on your PC"This issue is caused by the downloaded file being corrupted.
- Viruses and malware can corrupt files when they are downloaded. Run a virus and malware scan to remove security threats.
- Update your drivers and operating system to resolve any compatibility issues.
- Update or temporarily uninstall any security programs, which may mistakenly identify the installer as a security threat.
- Re-download the application using a different browser
- Try downloading the application via this direct link.
Tried everything here?
If the steps above did not resolve your problem, visit our Technical Support forum or contact us.
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