Cannot Complete a Character Transfer - Error: There was a problem with your order

Updated: 5 days ago
Article ID: 306160
Product:

Common Problems

  • Error: There was a problem with your order. Please try again
  • When using a Character Transfer, I receive an error that there was a problem with my purchase

Make sure to check the status of your order here. If the order is queued, you should wait until the order is fully processed. 

This may take up to 24 hours depending on the payment method used. If after 24 hours you are still experiencing this issue, please contact our Customer Service team so that we can look into this further.