Converted the Wrong Item in the Creation Catalyst

Updated: 4 months ago
Article ID: 309325
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Common Problems

  • I converted an off-set piece that doesn't grant tier bonus
  • I didn't realize stats would change with the conversion, I prefer the original piece
  • I converted a piece into tier, but I already had that tier piece and now I have two of the same
  • I had 2 of the same item and I converted the item with lower item level by mistake

The Creation Catalyst converts a Shadowlands Season 3 gear piece into a set item. Only Helm, Shoulders, Chest, Gloves, and Legs have tier set bonus. Off-set items (Cloak, Bracers, Belt, and Boots) do not have tier set bonus. Learn more in our Creation Catalyst Bluepost.

The Creation Catalyst gives you a preview of the exact item you are going to receive. 

Customer Support cannot assist with mistakes converting the wrong item.