Common Problems
- I lost or didnt receive a promotional code
- The code will not claim correctly, or did not provide the expected rewards
- The code is already in use by someone else
- I used the code on the wrong character or account
Blizzard Customer Support cannot replace, exchange, claim, or otherwise support promotional codes for Diablo Immortal.
If you’re encountering a problem with your code, please double-check your entry and retry the claim process at www.diabloimmortal.com/redeem. On Android devices only, you may also try claiming the code directly in game.
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