Battle.net Mobile App Not Loading Friends/Chat

Updated: 9 months ago
Article ID: 334242
Product:

Common Problems

  • I can't see chat
  • Friends list not loading 

We have received several reports of this issue and can confirm it is not working as intended. Currently, try resetting your Battle.net password as a workaround. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.

If you discover a new issue, please submit a new Bug report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.