Previously Purchased Golden Weapon Cosmetic Missing

Updated: 1 year ago
Article ID: 320025
Product:

Common Problems

  • I purchased golden weapon skins and now they're missing.
  • I just bought Kirikio's golden weapon but now it's gone and says I need to pay 3000 points.

Our developers have fixed the issue that was causing this problem with Sojourn, Kiriko, and Junker Queen. Please try again. We have verified that there are no bugs with golden weapons for any characters in Overwatch 2 at this point.

If you discover a new issue, please submit a new Bug Report. Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.