Cooldown Prevents Merging Third Party Platform Account with Battle.net Account

Updated: 4 months ago
Article ID: 320503

Common Problems

  • I can't link the right console account to battle.net because of the console cooldown
  • It won't let me link another console account because of the console's cooldown
  • I can't link Steam to Battle.net because of the link cooldown

If you cannot link your Third Party Platform and Battle.net accounts:

  1. Make sure your Battle.net account is not a trial account
  2. Check if your Battle.net account already has a Third Party Platform account linked to it. Each Battle.net account may only have one PSN, one Xbox Live, one Steam, and one Nintendo Switch account linked to it
  3. Check if your Third Party Platofrm account is already linked to a different Battle.net account. The same account cannot be linked to multiple Battle.net accounts

Third Party Platform account links have cooldowns limiting how often they can be changed. You will receive a warning in Battle.net Account Management specifying the cooldown length when disconnecting an account type that has a cooldown. Customer Support is unable to bypass account cooldowns.