Cooldown Prevents Merging Third Party Platform Account with Account

Updated: 4 months ago
Article ID: 320503

Common Problems

  • I can't link the right console account to because of the console cooldown
  • It won't let me link another console account because of the console's cooldown
  • I can't link Steam to because of the link cooldown

If you cannot link your Third Party Platform and accounts:

  1. Make sure your account is not a trial account
  2. Check if your account already has a Third Party Platform account linked to it. Each account may only have one PSN, one Xbox Live, one Steam, and one Nintendo Switch account linked to it
  3. Check if your Third Party Platofrm account is already linked to a different account. The same account cannot be linked to multiple accounts

Third Party Platform account links have cooldowns limiting how often they can be changed. You will receive a warning in Account Management specifying the cooldown length when disconnecting an account type that has a cooldown. Customer Support is unable to bypass account cooldowns.