The Currency Of The Balance Code You Are Trying to Redeem Is Not Supported In This Region

Updated: 2 months ago
Article ID: 32784
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Common Problems

I have a scratch card, but the site won't let me claim it, it returns an error saying the money is in the wrong currency

You can only claim a Blizzard Balance card if the currency displayed in the card is the same as the currency displayed to you in the Blizzard Shop. This is determined by the Country of Residence registered in your Account Settings

If you purchased or received a gift card for the wrong currency, please refer to the point of sale for a refund or exchange. 

If you have permanently moved to a different country, contact Customer Support to update your account details. You will be able to claim your card after your registered country is corrected.