World of Warcraft Is Forgetting My Settings

Updated: 1 month ago
Article ID: 330831
Product:

Common Problems

Game is forgetting my graphic settings
My keybindings are not saving

When settings or key bindings are not saving correctly, this is usually a sign of incorrect "permissions." Your operating system (Example: Windows) believes your account should not be able to save new information.

Try the following troubleshooting: 

  1. Check the install location of World of Warcraft. We recommend the default C:\Program Files(x86) folder. If you must install to another internal drive makes sure it's within a subfolder for example D:\Games\
  2. Ensure security programs are set up to exclude the Battle.net Desktop Application and World of Warcraft folder
  3. Addon management software may have sync or backup features that could be overwriting your settings or not allowing them to update. Try resetting your User Interface.
  4. If all of the above fails, try updating or creating a new Windows account to resolve permission issues with your operating system (Windows 10 and 11 only)

Tried everything here?

If the previous troubleshooting steps didn't resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you've exhausted all other resources..