Purchased Diablo IV On Wrong Platform

Updated: 7 months ago
Article ID: 333971
Product:

Common Problems

  • I purchased Diablo IV on Battle.net but want to play on PS5.
  • Accidentally bought D4 on Xbox but I want it on Battle.net
  • I bought Vessel of Hatred on Steam but I didn't know that meant I wouldn't be able to play it on Diablo IV
  • I bought a physical copy of Diablo IV for PlayStation, can I swap it for Battle.net instead?

If you purchased a Diablo IV game license on the wrong platform, you can reach out to the platform or store it was originally purchased through to inquire about a refund. If your purchase was made through the Battle.net shop and is eligible for refund, you can request a refund through the Support Site here.

Blizzard Customer Support can't assist with refunds for third party purchases.