Common Problems
- I purchased Diablo IV on Battle.net but want to play on PS5.
- Accidentally bought D4 on Xbox but I want it on Battle.net
- I bought Vessel of Hatred on Steam but I didn't know that meant I wouldn't be able to play it on Diablo IV
- I bought a physical copy of Diablo IV for PlayStation, can I swap it for Battle.net instead?
If you purchased a Diablo IV game license on the wrong platform, you can reach out to the platform or store it was originally purchased through to inquire about a refund. If your purchase was made through the Battle.net shop and is eligible for refund, you can request a refund through the Support Site here.
Blizzard Customer Support can't assist with refunds for third party purchases.
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