Diablo IV Pre-Order Bonus Code Claimed on Wrong Battle.net Account

Updated: 2 years ago
Article ID: 338911
Product:

Common Problems

  • I purchased Diablo IV for my PlayStation, but I claimed the code for the Light-Bearer's mount and the Caparison of Faith on the wrong Battle.net account
  • I purchased Diablo IV for my Xbox, but I claimed the code for the Light-Bearer's mount and the Caparison of Faith on the wrong Battle.net account

If you claimed the Light-Bearer's mount and the Caparison of Faith on the wrong Blizzard account, we may be able to assist. Contact Customer Support to see what options are available. 

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