Common Problems
- I bought a cosmetic bundle in the shop but I cannot find the sword in the wardrobe
- I miss the look for my axe , my staff and my wand that I bought
- Bought a weapon skin in Diablo IV but it isn't appearing
Diablo IV weapon purchases should appear in the Wardrobe within 24 hours of the purchase. To find your item within the game's Wardrobe please check each Tab as there are multiple sections to view for Armor and Weapon types.
What can also happen is that your order status is Queued or Pending on the store, please wait for that to complete.
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