Diablo III

Run the game in Windowed Mode:

  1. Click Start. (In Windows® 8, press Windows Key + Q.)
  2. Click Documents or My Documents. (In Windows 8, type documents and press Enter.)
  3. Open the Diablo III folder.
  4. Open the D3Prefs.txt file in a text editor (like Notepad).
  5. Locate the line DisplayModeWindowMode "0".
  6. Change the number value to 1.
  7. Press Ctrl + S to save the file.
  8. Close the file.

If the issue persists, set the game resolution to match your desktop resolution:

  1. Click Start. (In Windows 8, press Windows Key + Q.)
  2. Click Documents or My Documents. (In Windows 8, type documents and press Enter.)
  3. Open the Diablo III folder.
  4. Open the D3Prefs.txt file in a text editor (like Notepad).
  5. Locate the lines DisplayModeWidth "800" and DisplayModeHeight "600".
  6. Change the number values to match your desktop resolution. (Width is the larger number.)
  7. Press Ctrl + S to save the file.
  8. Close the file

Note: If these steps fail to resolve the issue, seek assistance from other players on our Technical Support forums. Customer Support cannot provide further assistance with this issue, as it is out of our Scope of Support.

StarCraft II

Run the game in Windowed Mode:

  1. Click Start. (In Windows® 8, press Windows Key + Q.)
  2. Click Documents or My Documents. (In Windows 8, type documents and press Enter.)
  3. Open the StarCraft II folder.
  4. Open the variables.txt file in a text editor (like Notepad).
  5. Locate the line displaymode=0.
  6. Change the number value to 1.
  7. Press Ctrl + S to save the file.
  8. Close the file.

If the issue persists, set the game resolution to match your desktop resolution:

  1. Click Start. (In Windows 8, press Windows Key + Q.)
  2. Click Documents or My Documents. (In Windows 8, type documents and press Enter.)
  3. Open the StarCraft II folder.
  4. Open the variables.txt file in a text editor (like Notepad).
  5. Locate the lines height=600 and width=800.
  6. Change the number values to match your desktop resolution. (Width is the larger number).
  7. Press Ctrl + S to save the file.
  8. Close the file.

Note: If these steps fail to resolve the issue, seek assistance from other players on our Technical Support forums. Customer Support cannot provide further assistance with this issue, as it is out of our Scope of Support.

Heroes of the Storm

Run the game in Windowed Mode:

  1. Click Start. (In Windows® 8, press Windows Key + Q.)
  2. Click Documents or My Documents. (In Windows 8, type documents and press Enter.)
  3. Open the Heroes of the Storm folder.
  4. Open the variables.txt file in a text editor (like Notepad).
  5. Locate the line displaymode=0.
  6. Change the number value to 1.
  7. Press Ctrl + S to save the file.
  8. Close the file.

If the issue persists, set the game resolution to match your desktop resolution:

  1. Click Start. (In Windows 8, press Windows Key + Q.)
  2. Click Documents or My Documents. (In Windows 8, type documents and press Enter.)
  3. Open the Heroes of the Storm folder.
  4. Open the variables.txt file in a text editor (like Notepad).
  5. Locate the lines height=600 and width=800.
  6. Change the number values to match your desktop resolution. (Width is the larger number).
  7. Press Ctrl + S to save the file. 
  8. Close the file.

Note: If these steps fail to resolve the issue, seek assistance from other players on our Technical Support forums. Customer Support cannot provide further assistance with this issue, as it is out of our Scope of Support.

World of Warcraft

Run the game in Windowed Mode:

  1. Navigate to your _retail_ folder. The default file location is C:\Program Files (x86)\World of Warcraft\_retail_
  2. Open the WTF folder.
  3. Open the config.wtf file in a text editor (like Notepad).
  4. Locate the line SET gxWindow "0".
  5. Change the number value to 1.
  6. Press Ctrl + S to save the file.
  7. Close the file.

If the issue persists, set the game resolution to match your desktop resolution:

  1. Navigate to your _retail_ folder. The default file location is C:\Program Files (x86)\World of Warcraft\_retail_
  2. Open the WTF folder.
  3. Open the config.wtf file in a text editor (like Notepad).
  4. Locate the line SET gxResolution "800x600".
  5. Change the number values to match your desktop resolution. (Width is the larger number).
  6. Press Ctrl + S to save the file.
  7. Close the file.

Note: If these steps fail to resolve the issue, seek assistance from other players on our Technical Support forums. Customer Support cannot provide further assistance with this issue, as it is out of our Scope of Support.