Diablo IV Error Data Retrieval

Updated: 4 months ago
Article ID: 345569
Product:

Common Problems

Diablo IV was unable to retrieve necessary data. Please check your network connection. 

This error indicates that Diablo IV is running into a conflict. In most cases, setting your personal anti-virus software to exclude the game from all scans should help resolve the issue. You may need to consult your anti-virus software developer support team for help on this step. 

Reinstalling the game has also been confirmed to help when security steps and connection troubleshooting have been exhausted. 

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums