Overwatch Settings not Saving on Exit

Updated: 1 week ago
Article ID: 34786
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Common Problems

Game settings are reverting back to previous settings after Overwatch is restarted

If you're having trouble with the Overwatch settings resetting when you log out, please follow these troubleshooting steps:

  1. Reset your in-game options to resolve crashing and performance problems.
  2. Try creating a new administrator account to resolve permissions issues.
  3. Make sure your Overwatch installation folder is not set to Read-only. This can be caused by copying the game installation folder from a second hard drive.
    1. Right-click on your Overwatch  folder.
    2. Select Properties.
    3. Uncheck Read-only.
    4. Make sure that "Apply changes to this folder, subfolders, and files" is selected.
    5. Click the Apply button.
    6. Click OK.
  4. Close all other applications to resolve software conflicts and free up resources.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.