Can't Make Purchase with Real Money in Rumble

Updated: 5 months ago
Article ID: 349190

Common Problems

  • I am getting an error when I try to purchase something in Rumble on my iPhone
  • I can't make any purchases through the Rumble shop on Android

If you are experiencing errors when making purchases in Rumble on a mobile device, please try the following troubleshooting steps:

  • Make sure parental controls on your Battle.net and mobile shop account are set to allow in-game purchases
  • Restart your mobile device
  • Check your mobile device for OS or firmware updates
  • Make sure you have the most recent version of the game installed
  • Clear the game cache and uninstall the game completely, then reinstall to try again
  • Test on a different device
If the problem persists, visit Apple's App Store Support Site, the Google Play Help Center, or the Amazon Appstore Help Center for assistance.