Overwatch Console Error - BC-124

Updated: 5 months ago
Article ID: 35807
Relevant Products:

Common Problems

  • When I try to connect to Overwatch on console, I get the error: "Sorry we were unable to log you into battle.net.  BC-124."
  • Whenever I attempt to play Overwatch, I get a BC-124 error.

Before trying the following steps, check the BlizzardCS Twitter for any service interruptions.

  1. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  2. Reset your network devices to make sure your router hasn't become flooded with data.
  3. Check your network configuration to find any issues with your firewall, router, or port settings.
  4. There may be an issue with your console’s internet connection. Troubleshoot your internet connection by following steps provided by Microsoft®, Sony®, or Nintendo®:
  5. Select Show Network Stats from the Options Video menu to view connection information. Our Diagnosing Overwatch Network Problems article defines each stat with possible troubleshooting steps.
  6. Use your console's internet browser to run a Looking Glass test. This will help determine if the problem is between your console and our servers.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact your console's manufacturer for more assistance (Sony), (Microsoft), (Nintendo).