Missing Rewards from Completing Achievement - Infinite Power XII

Updated: 3 months ago
Article ID: 359508
Product:

Common Problems

  • I am missing some appearances from the Cloak of Infinite Potential
  • I completed the achievement Infinite Power XII but didn't get the August Celestial Wings

We are aware of an issue preventing some players from unlocking all of the appearances associated with the Cloak of Infinite Potential after having earned the achievement Infinite Power XII. In the next patch after the launch of The War Within, players with this achievement will receive any missing appearances

We are also working on a solution for players who haven't received the associated toys due to their inventory being full at the time they completed the achievement. We don't have a date for this solution. In the meantime, Customer Support cannot assist with this issue.