Common Problems
- I killed the boss but it didn't drop the item that is supposed to be 100% guaranteed
If you did not receive loot from defeating the boss, refer to our Loot Eligibility article to ensure you were eligible for loot. If you were eligible for loot and did not receive it, please submit a new Bug Report.
Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.
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