Did Not Receive Overwatch Legendary Lootbox with Season Battle Pass Upgrade

The Overwatch 2 Season 15 Battle Pass includes loot boxes in the upgraded track of the Battle Pass. Once you upgrade the battle pass, you will still need to earn progress on the season's battle pass to levels 6, 36, and 76 in order to obtain the loot boxes.

Neither the Premium nor Ultimate Battle Pass upgrade includes loot boxes that are separate from the upgrade track. All loot boxes must be unlocked through gameplay after the upgraded battle pass purchase.

Note: Loot boxes are not available in all regions due to local regulations. Please check your local regulations if you are unable to claim loot boxes on the reward track.