Appeal Silence in World of Warcraft

Updated: 3 months ago
Article ID: 44277

Common Problems

  • My WoW account was silenced.
  • I can't use most chat channels.
  • How can I appeal a silence?

We silence your account if you are reported multiple times for Spam or Abusive Chat. Repeated offenses will result in account suspensions. The duration of the suspension increases each time we apply it to your account, up until the account is banned.

The following list describes what you can and can't do while silenced. For more information, visit our Account Silenced article.

You CannotYou Can
Reply to Whispers from WoW Friends/Non-friendsSee Whispers from WoW Friends/Non-friends
Talk in global channels (General, Trade, etc.) or Instance Chats (Raid, Party, Battlegrounds)Party/Raid Chat (with Invited friends)
Create Calendar Invites/EventsTalk in Global Channels that have a moderator
Send in-game mail, party invitations to friends, or War Game and Duel invitationsShare Quests
Use the Premade Groups toolUse the Dungeon and Raid Finders
Send or receive Arena team and Guild invitationsUse Guild Chat
Speak in Chat (including communities and Real ID) 

Note: If you were silenced and want to appeal the decision, submit a ticket.