Common Problems
- My WoW account was silenced.
- I can't use most chat channels.
- How can I appeal a silence?
We silence your account if you are reported multiple times for Spam or Abusive Chat. The duration of your silence doubles each time we apply it to your account. There is no maximum limit to the silence duration.
The following list describes what you can and can't do while silenced. For more information, visit our Account Silenced article.
| You Cannot | You Can |
|---|---|
| Reply to Whispers from WoW Friends/Non-friends | See Whispers from WoW Friends/Non-friends |
| Talk in global channels (General, Trade, etc.) or Instance Chats (Raid, Party, Battlegrounds) | Party/Raid Chat (with Invited friends) |
| Create Calendar Invites/Events | Talk in Global Channels that have a moderator |
| Send in-game mail, party invitations to Non-Battle.net friends, or War Game and Duel invitations | Share Quests |
| Create a new listing or update a listing for a pre-made Group listing | Sign up for a pre-made group |
| Send Guild invitations | Use Guild Chat |
| Speak in Blizzard Chat (including communities and Real ID.) |
Note: If you were silenced and want to appeal the decision, submit a ticket.
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