Auction House Mail Missing

Updated: 3 months ago
Article ID: 53587
Relevant Games:

Common Problems

  • Bought something on the auction house, but the item never arrived to my mailbox
  • Sold an item on the AH and never received the gold
  • Was outbid, and the auction didn't return me the gold
  • Tried cancel an auction, but the game didn't give gold or item(s) back to me

If you have just sold an item on the auction house, remember that there is a delay before you receive your mail with the gold or item(s).

Wait 1 hour after the auction has ended and check your character's mail. 

If mail has not arrived after 1 hour, contact us for assistance.