Auction House Mail Missing

Updated: 3 months ago
Article ID: 53587
Relevant Games:

Common Problems

  • Bought something on the auction house, but the item never arrived to my mailbox
  • Sold an item on the AH and never received the gold
  • Was outbid, and the auction didn't return me the gold
  • Tried cancel an auction, but the game didn't give gold or item(s) back to me

If you have just sold an item on the auction house, remember that there is a delay before you receive your mail with the gold or item(s). Wait one hour after the auction has ended and check your character's mail. If mail has not arrived after one hour, contact us for assistance.