Your connection to the service has timed out. Please log in again.
You cannot create a new game. Party members are in a game or party invites are pending.

Error 3007 or 316704 can occur when a computer is unable to maintain a stable connection to our servers.

  1. If you're using a wireless connection, switch to a wired connection and optimize your internet connection to rule out a connection issue.
  2. Your router may become flooded with data and drop your connection to your ISP. Reset your network devices to address this.
  3. Joining General chat can help keep your connection active. To join the General chat channel:
    1. Log in to Diablo III.
    2. Click the cogwheel icon in the chat box on the left side of the screen.
    3. Click Join Public Chat.
    4. Click General.
  4. If you're using Windows, make sure Windows Secondary Logon is enabled, which Agent requires to run correctly.
  5. Programs running in the background can interfere with the game. Close any running background applications.
Advanced Troubleshooting
  1. Security software may interfere with the Update Agent. Disable or temporarily uninstall any security programs.
  2. Conflicting network information will cause update issues. Try to release and renew your IP and flush your DNS to resolve any conflicts.
  3. A corrupted cache file can cause issues with Blizzard games. Deleting the cache folder may resolve issues caused by outdated files.
  4. The folder may be saved on a corrupt hard drive sector. Run the Repair Disk utility to resolve hard drive issues.

Tried everything here?

If you have tried all of these steps and still require assistance, please visit our Technical Support Forum or contact us.